Terms of use

Any order of a product sold via www.creanimus.fr (hereinafter named "the site") or the facebook page Creanimus, is subordinated to the consultation and acceptance without reserve by the buyer of the General Conditions of Sale ( "Terms"). If the buyer does not accept the Terms, he can not order Creanimus products, by any means whatsoever.

Rule No. 1 - Object

These T & Cs are intended to clarify the rights and obligations of the purchaser with respect to the products sold by Creanimus. Anyone can consult these GTCS on the website mentioned above, or on request at info@creanimus.fr

Rule n ° 2 - Identification

The company Creanimus is registered under the number Siren 815 296 959. Mailings and payments by check should be sent to the address: La Maison Neuve 85120 Saint Maurice des Noues. Creanimus can be reached via the site, the email address above, or his Facebook page "Creanimus" from Monday to Saturday from 9:30 to 19h. Day closed on Sunday.

Rule # 3 - Orders

Orders are placed on the website or via the Creanimus Facebook page. The costs of connection and internet access are the responsibility of the customer. Automatic registration systems are considered as proof of the nature, content and date of the order. The sale will be concluded only after the confirmation of the order. The site reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The information given by the buyer, when placing an order commit him, in case of error in the wording of the recipient's details, the seller can not be held responsible for the impossibility or delay of delivery.

Rule # 4 - Availability

The customer's order will be satisfied within the limits of available stocks or subject to orders pending delivery from our suppliers. When ordering a product with delayed availability, the order will be processed and shipped as and when the availability of products without additional shipping costs for the customer. Except for orders of lots that will not be split into an expedition. We reserve the right to have stocks not up to date on the website, indeed the orders placed in a day and the possible delays following the re-supply are in no case foreseeable and can lead to errors of information on the actual stocks.

Rule # 5 - Rates

Rates posted on the site are expressed in Euro, all taxes included. The price indicated in the order basket and in the order confirmation is the final price. The site reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of the validation of the order by the Customer.

Rule n ° 6 - Terms of payment

The price charged to the customer is the price indicated on the order confirmation sent by the site. The price of the products is payable in cash on the day of the order. Payment of orders is made either by credit card bearing the acronym CB, or by check, or by bank transfer, or by Paypal. The order validated by the customer will be considered effective only when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the customer notified by email. The site reserves the right to refuse any order from a customer with whom there is a dispute.

Rule # 7 - Delivery

Any reservation on the condition of the products (such as a damaged or opened package) must be notified immediately at the time of delivery to the carrier. As soon as you take charge of your order in the network of the carrier in charge of its delivery, you can find the tracking of the package directly on the site, in your personal space.

Rule # 8 - Litigation

This contract is subject to French law. Creanimus can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the products marketed. The liability of the site will, in any case, be limited to the amount of the order and can not be blamed for simple errors or omissions that may have remained despite all the precautions taken in the presentation of products on the site. Complaints or disputes will always be received with attention, good faith being always presumed in the person who takes the trouble to expose his situations. In case of dispute, the customer will first contact the company to obtain an amicable solution. Otherwise, the Commercial Court of La Roche Sur Yon (85, France) has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.

Rule 9 - Compliance

Photos are for illustrative purposes. The Customer is invited to refer to the description of each Product to know the precise characteristics. In case of doubt, or for further information, it is possible to contact customer service by email at info@creanimus.fr

Rule No. 10 - Liability

The site reserves the right not to deliver in case of force majeure such as war, riot, fire, strikes, accidents, the state of natural disasters and the impossibility of supplying to a supplier. The proposed products comply with the French legislation in force. Our responsibility can not be committed in case of non respect of the legislation of the country where the products are delivered (prohibition of a title or a type of article ...). It is your responsibility to check with the local authorities the possibilities of importing or using the products or services that you intend to order.

Rule # 11 - Properties

All illustrations, images, characters, styles, graphics, characters of the Site are and remain the exclusive property of Creanimus. Any reproduction, exploitation, redistribution or use of the elements of the Site, whether textual, software, visual or sound is strictly prohibited.

Rule # 12 - Personal Data

The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and guarantee contracts. The lack of information leads to the non-validation of the order. The information and data concerning the Customer are strictly necessary for the management of orders, the execution and the follow-up of commercial relations. This data may be passed on to companies participating in these relationships for their management, execution, processing and payment. They are also kept for the purpose of security, identification, improvement and customization of services.